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Australia - Store Pick up available in Rockingham, WA
RAIL ZIP is a high tech concentrated corrosion inhibitor and track cleaner. RAIL-ZIP penetrates existing corrosion layers and restores electrical conductivity to all model railroad tracks. It eliminates arching and sparking to assure total layout integrity. The uses for RAIL-ZIP extend beyond model railroading, anywhere you have electrical contacts and corrosion problems you can use RAIL-ZIP. Auto and motorcycle connectors, plugs and fuses can remain trouble free making sure your new, classic or antique electrical systems won’t cause problems. Outdoor lighting fixtures will be more reliable requiring less maintenance. Because RAIL-ZIP works chemically and not mechanically, hard to reach contacts can be easily treated.
Helpful Hints:
Apply RAIL-ZIP to a clean cloth, cotton swab, felt pad or sponge. Apply a thin even coating on the surface to be treated. Wipe up any excess RAIL-ZIP with a water dampened cloth. If one part of a connector set is not easily reached for treatment, repeated applications of RAIL-ZIP to, along with repeated insertions of the accessible connector into the set will coat both parts. For lighting fixtures, remove the bulb and apply RAIL-ZIP to the contacts of the bulb only and insert or screw into the fixture. Repeat as required to treat the fixture contacts. Wipe off all RAIL-ZIP that comes in contact with the glass surface of the bulb. Do not use on halogen type bulbs and sockets. For heavily corroded parts, allow RAIL-ZIP to work for 6 to 12 hours before restoring power to the circuit. NEVER WORK ON ANY PART OF A LIVE OR ACTIVE ELECTRICAL CIRCUIT, DO NOT APPLY RAIL-ZIP TO ANY CIRCUIT THAT IS OR MAY BE LIVE. MAKE SURE ALL POWER IS DISCONNECTED TO THE PARTS YOU WILL BE TREATING, FAILURE TO DISCONNECT THE POWER CAN RESULT IN SERIOUS INJURY OR DEATH.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
If you are having problems with your purchase, please contact us as soon as you notice an issue. You can email or call us, photos and details of your order are necessary.
Please do not return the item before you contact us and get a return confirmation from us. Please do not send your purchase back to the manufacturer.
We will try to resolve issues of warranty/faulty items with you.
Our products are covered by the manufacturer's warranty, so you do not have to worry.
If the item we shipped is not the item you ordered we will take action accordingly.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are exempt from being returned.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also let you know of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sikhobbies.com.au.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sikhobbies.com.au and send your item to: SIK Hobbies Rockingham, 10-12 Goddard Street, Rockingham WA 6168, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: SIK Hobbies Rockingham, 10-12 Goddard Street, Rockingham WA 6168, Australia
You will be responsible for paying for your own shipping costs for returning your item for any reason. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.