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Australia - Store Pick up available in Rockingham, WA
Discover the unparalleled craftsmanship and intricate detail of the Gopher Models N Gauge NSW Class 38 Steam Locomotive, created in exclusive collaboration with Hobbies Australia. This meticulously engineered model train embodies the heritage and technological advancements of the iconic NSW Class 38, making it a must-have for any model railway enthusiast.
The C38 Class locomotive, built by Clyde Engineering, boasts impressive specifications that define its power and capability on the rails. With a wheel configuration of "Pacific" 4-6-2 and a driving wheel diameter of 5ft 9in, it exhibits remarkable traction and stability. Its substantial size, with a length of 76ft 5in and a total weight of 201 tons, ensures its presence is felt on the tracks. Equipped with a generous fuel capacity of 14 tons and a water capacity of 8,100 gallons, the C38 Class locomotive is ready for long-haul journeys. Its firebox area of 47 sq ft and boiler pressure of 245 psi enable efficient steam generation, while the cylinders, measuring 21.5in x 26in, deliver a formidable tractive effort of 36,273 lbf. The engineering marvel that is the C38 Class locomotive, embodies the legacy of Clyde Engineering and the rich history of railroading.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
If you are having problems with your purchase, please contact us as soon as you notice an issue. You can email or call us, photos and details of your order are necessary.
Please do not return the item before you contact us and get a return confirmation from us. Please do not send your purchase back to the manufacturer.
We will try to resolve issues of warranty/faulty items with you.
Our products are covered by the manufacturer's warranty, so you do not have to worry.
If the item we shipped is not the item you ordered we will take action accordingly.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are exempt from being returned.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also let you know of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sikhobbies.com.au.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sikhobbies.com.au and send your item to: SIK Hobbies Rockingham, 10-12 Goddard Street, Rockingham WA 6168, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: SIK Hobbies Rockingham, 10-12 Goddard Street, Rockingham WA 6168, Australia
You will be responsible for paying for your own shipping costs for returning your item for any reason. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.