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Australia - Store Pick up available in Rockingham, WA
Our grossest pet yet is the Robo Alive Crawling Creepy Cockroach! When this crawls up on your pals with very quick, realistic movement, expect screams. The Robo Alive Cockroach is the ideal prank toy, scurrying around like a genuine cockroach! Robo Alive Robotic Crawling Cockroach Glow In The Dark has genuine Robotic functionality. The cockroach toy moves like a real cockroach, so unleash it on your pals and watch them scream and jump! The Cockroach has lifelike wings, antennae, and legs that are detailed. 2 × Robo Alive Robotic Cockroaches, 1 x Instruction Manual, and batteries are included in the package. So turn the light off and let your Robo Alive cockroach go! You'll prank a lot of your classmates with this crawling robotic cockroach.
WARNING:
This product contains a button battery. A button battery can cause serious injuries if it is swallowed or placed inside any part of the body.
Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns and potential perforation of the oesophagus.
Never allow children to replace button batteries of any device.
If you suspect your child has swallowed or inserted a button battery immediately call the 24-hour Poisons Information Centre on 13 11 26 (Australia) or 0800 764 766 (New Zealand) for fast, expert advice.
Regularly examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use if the compartment is not secure.
Dispose of used button batteries immediately and safely out of reach of children. A “flat” battery can still be dangerous even when it can no longer operate the device.
Tell others about the risk associated with button batteries and how to keep their children safe.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
If you are having problems with your purchase, please contact us as soon as you notice an issue. You can email or call us, photos and details of your order are necessary.
Please do not return the item before you contact us and get a return confirmation from us. Please do not send your purchase back to the manufacturer.
We will try to resolve issues of warranty/faulty items with you.
Our products are covered by the manufacturer's warranty, so you do not have to worry.
If the item we shipped is not the item you ordered we will take action accordingly.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are exempt from being returned.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also let you know of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sikhobbies.com.au.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sikhobbies.com.au and send your item to: SIK Hobbies Rockingham, 10-12 Goddard Street, Rockingham WA 6168, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: SIK Hobbies Rockingham, 10-12 Goddard Street, Rockingham WA 6168, Australia
You will be responsible for paying for your own shipping costs for returning your item for any reason. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.